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Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

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Fast facts

Check in from		16:00
Check out by		11:00
Breakfast		Breakfast available.
Pets		Pets allowed with extra charge.
Children		Children are welcome at this hotel.

Amenities

Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
Restaurant

More about Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

Connected to the Frisco Conference Center, this all-suite hotel boasts spacious 2-room suites , a full-service spa and many amenities and services, and is moments from popular area attractions.

Ratings and reviews

Cleanliness
4.5
Location
4.5
Service
4.5
Rooms
4.5
Value
4.0
Sleep quality
4.5

Traveller reviews

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Mentioned by travellers

Comment: 3 Mar 2025

Stayed in: Feb 2025

The made to order eggs at breakfast were fine, however the buffet items could have been better. Honeydew melon was tasteless, biscuits were dry and hard, sausage gravey didn’t have much sausage.

Comment: 24 Feb 2025

Stayed in: Feb 2025

The friendliness of the employees is absolutely amazing. From check-in to happy hour. The sweet woman who was working the happy hour was great. We got to know her over our stay. I cant remember her name so shame on me. She deserves a raise. On Friday night she was alone and handled both drinks and the snacks. Loved her!!

Comment: 22 Feb 2025

Stayed in: Feb 2025

Dirty washcloth with hair in tub pubic hair on toilet seat and toilet. Pair of socks left on bathroom floor. Water in bathtub would not fully shut off so listened to water drip all night.
Business traveller

Comment: 20 Feb 2025

Disgustingly dirty excuse for a hotel

DISGUSTING! Walked into a bathroom covered in urine-on the floor, toilet, etc. Rugs all ripped and frayed, very old hotel that smells like a toilet overflowed all over the hotel! Manager sent someone to clean the bathroom because he could only offer me a small room. There was also a huge convention downstairs that was very loup. JUST A WASTE. DO NOT BOOK HERE. PLENTY OF BETTER PTIONS RIGHT NEXT DOOR.

Hotel response

Comment: 21 February

Dear drazzog,
I'm so sorry for your poor experience at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service, so our lapses during your stay are being taken very seriously. Again, on behalf of the staff and management, I apologize.
Sincerely,
Nigel Cossey
General Manager

Comment: 19 Feb 2025

Stayed in: Feb 2025

When they advertised the upgrade to the allergy free rooms, I should have known something was up. That something was a horrifyingly strong air freshener/cover up scent in my room. Fortunately, it seemed concentrated in the living area. Unfortunately, I had to walk through it each time I came/went.
And I hate to type this because I'm a pet lover and I travel with my pets frequently, but apparently I was also in one of the pet-friendly rooms and it just didn't feel clean. Hairs on the furniture and bedding, etc. Perhaps that's where the cloying air freshener came in to play, too.
There was a big convention going on, so perhaps man-hours were more directed to that. But I was less than thrilled with my stay--especially the "clean" bath towel that was damp.
And while staff were friendly, there are so many options in this area, I won't be back here.

Excellent location

4.5

7600 John Q Hammons Dr, Frisco, 75034, United States|0.50 km from Frisco Central Park

10 things to dowithin 2.18 km

0.50 km
1.62 km
0.67 km
0.81 km

Check in and check out

Check in from:

16:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast menu

Boxed/packaged food.

Breakfast options

American breakfast, English breakfast.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that all public facilities are closed until further notice and breakfast is currently offered as a grab-and-go bag option.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logo

Cash

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center: FAQs

Yes, Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center does have a restaurant.
At Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center you can check in from 16:00, and you'll need to check out before 11:00.
Yes, there is parking available at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center.
Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center is 5.6 km away from Frisco city centre.
Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center is in Frisco, United States and is 5.6 km away from Frisco city centre.

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