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Sonesta Essential Ames

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Fast facts

Check in from		15:00
Check out by		11:00
Pets		Pets are allowed for an additional fee. Price of accommodation: 15.00 USD per stay.
Children		Fee for an extra bed: 10.00 USD per night. The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.

Amenities

Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Non-smoking

More about Sonesta Essential Ames

Sonesta Essential Ames

Just off motorway I-35, within a short drive of Iowa State University, this hotel in Ames, Iowa features guestrooms with comfortable Cloud Nine beds. Sonesta Essential Ames features an on-site fitness room.

Ratings and reviews

Cleanliness
4.5
Location
4.0
Service
4.5
Rooms
4.0
Value
4.0
Sleep quality
4.0

Traveller reviews

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Mentioned by travellers

Comment: 16 Sep 2024

Stayed in: Sep 2024

4 stars because TV Remote Control wasn't working (r.413) but everything else was fine. Very clean. Internet, A/C, and hot water, all working as expected. Very polite management.

Comment: 18 Sep 2024

Stayed in: Sep 2024

1. Damage to property on outside of building
2.stained towels
3.stained bedspread
4. Bathroom door creaky. Never fixed it when i asked them
5.painting needs to addressed in room.

Comment: 5 Sep 2024

Stayed in: Sep 2024

The power cords to the side table lamps were severely damaged, bent, and one of them the ground was busted off in the socket, while it was barely plugged in, pinched behind the bed that was also broken. The beds sprigs were completely shot. Now let’s move on to the absolute filth that I found under the bed where my head would be, old used food wrappers, and a huge bag of chewed on pistachio shells. Then there’s the stains on the mattress cover, the hoes in the walls and paint that had been scraped off the walls, moldy caulk and zero seals around the main door.

Comment: 3 Sep 2024

Stayed in: Aug 2024

There's a reason this was one of the last available rooms in Ames due to a convention in town. The crickets on the linoleum floor were easy to catch before I laid down on the moist bed to rest, decided to get up, get my bag and sleep in the car.
Business traveller

Comment: 29 Aug 2024

Stayed in: Aug 2024

Do not reserve this hotel

This place was so filthy that I couldn't even stay. It was one of the worst smells I've ever smelled, and everything was wet. Water was coming up from the floor. I booked for 2 nights for work but didn't even stay one and the hotel refused even a partial refund.

Hotel response

Comment: 30 August

Dear 573cristied,
Thank you for taking the time to share your experience. We deeply regret to hear about the issues you encountered during your recent stay with us.
Please accept our sincerest apologies for the condition of your room. The cleanliness and maintenance issues you described are far below our standards, and we understand how distressing this must have been for you. We are particularly concerned about the water issue and the smell you experienced, and we will be addressing these matters immediately to prevent any recurrence.
We are also sorry to hear about the difficulty you faced regarding your refund request. We strive to provide satisfactory resolutions for our guests, and we regret that we did not meet your expectations in this regard. Your feedback is invaluable to us as we continuously aim to improve our services. We hope to have the opportunity to restore your faith in our hotel in the future.

Very good location

4.0

1400 S Dayton Place, Ames, IA 50010, United States|0.51 km from Kum & Go

10 things to dowithin 1.14 km

0.51 km
1.95 km
2.64 km

Airportwithin 3.62 km

3.62 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Fee for an extra bed: 10.00 USD per night. The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.

Pets

Pets are allowed for an additional fee. Price of accommodation: 15.00 USD per stay.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.

Sonesta Essential Ames: FAQs

We don’t have any information about restaurants at Sonesta Essential Ames, please check with them when booking.
At Sonesta Essential Ames you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at Sonesta Essential Ames.
Sonesta Essential Ames is 4.0 km away from Ames city centre.
Sonesta Essential Ames is in Ames, United States and is 4.0 km away from Ames city centre.

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