Hotel Riu Chiclana - All Inclusive

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Fast facts

Check in from
15:00
Check out by
12:00
Breakfast
Breakfast available.
Pets
Pets are not allowed.
Children
Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa

More about Hotel Riu Chiclana - All Inclusive

Hotel Riu Chiclana - All Inclusive

Hotel Riu Chiclana - All Inclusive has a fitness centre, five bars and garden in Chiclana de la Frontera. Boasting a 24-hour front desk, guests can also enjoy the on-site restaurants and pools. The accommodation features a hot tub.

Ratings and reviews

Cleanliness
4.5
Location
4.5
Service
4.5
Rooms
4.5
Value
4.0
Sleep quality
4.5

Traveller reviews

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Mentioned by travellers
Family traveller

Comment: 7 Feb 2025

Great family stay

We had a wonderful stay and would certainly come back. We had our 3 year old, 8 month old and mother and father in law with us (6 of us).
We came on a TUI deal, and whilst the outbound flight times are a bit brutal you soon forget it once you arrive.
The staff were very friendly and the animation team work tirelessly. Our 3 year old had plenty to do with the soft play and kids areas and adored the mini disco.
The things I would mention as areas for the hotel to review are: the red and white wine - it's virtually undrinkable which is a shame as decent spanish wine isn't expensive. The life guards were a bit sporadic and a little officious in the kids area when present. The Spanish restaurant was a bit disappointing and the food options could be improved a bit in that place.p There were no dairy free dessert options at all and having an ice cream option during the day would be a nice touch.
On the positive sides:
The food at the main buffet was lovely in general and always a wide variety of options. We never struggled to get a table. The Italian restaurant was lovely too. They were always very accommodating of our double buggy and my father in laws walking frame.
The rooms we had were spacious and always beautifully clean. Yes you can hear the entertainment but it didn't go on super late so didn't bother us.
The beach so close by is wonderful and we often took a beer down at sunset.
Overall for the price you're paying it is decent value. Our 3 year old had the BEST time and even though it rained a fair bit there was plenty to keep us all entertained. Thank you.

Hotel response

Comment: 13 February

Dear Anna C.,
We are thrilled your time with us was so good.
We endeavour to go above and beyond to ensure our guests have a memorable experience.
It is us who thank you very much, Anna!
We hope to see your little one and you again very soon and we wish you, all the best.
Loving wishes!
Hotel Riu Chiclana
Online Reputation Manager
Family traveller

Comment: 24 Jan 2025

Stayed in: Jul 2024

Wonderful Hotel, but Kids Club does not allow you to drop kids off for a supervised activity.

Wonderful hotel with the most incredible food if you like seafood, and plenty of other options if you don't. Loved being able to walk down to the beach. Booked two of the day trips around Andalucia. Was a great opportunity for us to try Spanish regional food in the Andalusian restaurant too. Amazing location as it is much cooler than spots on the Med.
My only issue was that we were told there was a Kids Club by the TUI travel agent and the website states they have one. However, unlike other hotels the Kids Club requires parents to be present for all the activities. There were a range of really cool things for kids, including an art studio and a bubble party. They also loved the slides and kids pool and the brilliant jungle gym, BUT when you book a hotel with a Kids Club you do so on the basis that you can drop the kids off for a couple of hours to do a supervised activity. We had a fantastic time here but the I would not have booked this resort if I had known I couldn't drop my kids off for 2 hours a few times so I could play golf with my husband or just swim laps or lie by the pool. I spent around 4 hours a day sitting on a plastic lounger watching the kids play on the slides in the pool - great for them, but not relaxing for me.

Hotel response

Comment: 4 February

Dear Sara T.,
Thank you very much for taking the time to share your stupendous ratings.
We are happy to read that overall you had a nice stay. However, we hane taken note of your comment, it will be forwarded to the management for further acknowledgement.
We would love to have you back.
Caring Regards,
Hotel Riu Chiclana
Online Reputation Manager
Family traveller

Comment: 10 Nov 2024

Stayed in: Nov 2024

Excellent Hotel Chain

Excellent hotel and services to disconnect and get out of the routine with family. The staff always have a smile on their face and are willing to help you on any subject.

Hotel response

Comment: 15 November

Apreciado Alejandro,
Muchísimas gracias por la valoración tan positiva.
Estamos contentos de conocer que ha disfrutado de nuestra compañía.
Ojalá siga considerándonos en un futuro para volver a recibirle gratamente.
¡Le esperamos con los brazos abiertos!
Hotel Riu Chiclana
Online Reputation Manager
Family traveller

Comment: 10 Nov 2024

Stayed in: Oct 2024

Spectacular hotel

Spectacular hotel, unbeatable service. The only thing I didn’t like was the very soft mattresses and smeared otherwise everything

Hotel response

Comment: 15 November

Estimada Olga,
Muchas gracias por alojarse con nosotros.
Nos sentimos afortunados por nuestros encantadores huéspedes.
A veces es difícil satisfacer todas las preferencias de nuestros huéspedes con respecto a la cama. Nos hubiera gustado haber sido informados al respecto durante su estancia con el fin de ayudarle a petición con cubrecolchones adicionales. Sentimos que los colchones no fueran de su agrado.
Nuestro personal de recepción siempre está dispuesto a ayudar cuando se le solicite.
Y esperamos poder darle la bienvenida de nuevo.
Saludos muy cordiales,
Hotel Riu Chiclana
Online Reputation Management
Family traveller

Comment: 9 Nov 2024

Stayed in: Nov 2024

Last year they left us some infusions and bottled water directly in the room.

This year has been much worse weather and we have not been able to enjoy the facilities even a quarter of what we enjoyed last year, I know it is not the fault of the hotel but we lack an indoor heated pool and a spa circuit which could not be used one hour all weekend or rather three days and two nights, otherwise very happy as last year or even more.

Hotel response

Comment: 12 November

Apreciada/o fulyalgeciras,
Gracias por su comentario.
Fue un honor recibirle en nuestras instalaciones.
No albergue ninguna duda, ya que realizamos el seguimiento de sus observaciones y las trataremos con los departamentos correspondientes.
Esperamos poder ser sus anfitriones nuevamente.
Reciba un cordial saludo,
Hotel Riu Chiclana
Online Reputation Manager

Excellent location

4.5

Urbanización Loma del Puerco s/n Novo Sancti Petri, Chiclana de la Frontera, 11130, Spain|0.30 km from Ciudad de las Estrellas

10 things to dowithin 1.69 km

0.30 km
0.56 km
0.63 km
1.79 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast price

Please contact hotel for price information.

Breakfast menu

Buffet.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. All guests, including adults, children and babies, must be included when making the reservation to be shown the right rooms and rates When booking 5 rooms or more, different policies and additional supplements may apply. Please note the credit card used for the reservation must be presented upon arrival. Virtual credit card payments will not be accepted. - Children aged 13 years and above are considered adults at this property. - Restaurants: Appropriate dress is required for dinner. - It is necessary to indicate the real name of at least one guest per room.

Important information about the city

Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logo

Cash

Hotel Riu Chiclana - All Inclusive: FAQs

Yes, Hotel Riu Chiclana - All Inclusive does have a restaurant.
At Hotel Riu Chiclana - All Inclusive you can check in from 15:00, and you'll need to check out before 12:00.
Yes, there is parking available at Hotel Riu Chiclana - All Inclusive.
Hotel Riu Chiclana - All Inclusive is 9.2 km away from Chiclana de la Frontera city centre.
Hotel Riu Chiclana - All Inclusive is in Chiclana de la Frontera, Spain and is 9.2 km away from Chiclana de la Frontera city centre.