Maison Haas Hustinx & Spa
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Spa
Restaurant
More about Maison Haas Hustinx & Spa
Maison Haas Hustinx & Spa
Maison Haas Hustinx is an early 19th-century building on Maastricht’s lively, central square. The spacious rooms feature high ceilings and historic touches, all combined with modern designs.
Ratings and reviews
Cleanliness4.8
Location4.9
Service4.7
Rooms4.7
Value4.4
Sleep quality4.6
Traveller reviews
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Comment: 23 Dec 2024
Stayed in: Dec 2024
Very nice room. Great location. Shower/sink in living space not my thing - prefer enclosed bathroom. Plastic edges in shower grubby. Loud Christmas market club music til after midnight just outside window - again not my thing. Stairs to reception and again to room - not cool. Otherwise truly a nice experience.
Comment: 23 Dec 2024
Stayed in: Dec 2024
Lovely stay fantastic location, room 26 overlooking the square was wondrous fantastic view of the square and Christmas markets, a little noisy into the evening but that has to be expected.
The Hotel was in a brilliant location for Maastricht, so much so were always out and busy exploring it all on foot Thus we never sampled the Spa as we had intended to.
Would definitely return, if it could be booked for Andrew Rieu playing in the square it would fantastic.
The Hotel was in a brilliant location for Maastricht, so much so were always out and busy exploring it all on foot Thus we never sampled the Spa as we had intended to.
Would definitely return, if it could be booked for Andrew Rieu playing in the square it would fantastic.
Couple
Comment: 18 Nov 2024
Stayed in: Nov 2024
A Disappointing Stay with Missed Potential
We recently stayed at this hotel for two nights in a room on the top floor. While the room itself was nice, the overall experience left much to be desired.
The Good:
The location is excellent, and the facilities provided by the hotel are top-notch. Additionally, the breakfast was a standout highlight – delicious and well-prepared, easily one of the best parts of the stay.
The Not Good:
Despite these positive aspects, several issues detracted from our experience. The building's finishing, particularly at the stairs (top floor), is in need of attention; a simple lick of stain would go a long way in improving the overall ambiance.
More concerning, however, was the noise issue. For both nights of our stay, we were kept awake by extremely loud music lasting until 4 a.m. – not just ambient noise, but full-blown music (including a DJ performance that was completely singable). This was deeply frustrating and unacceptable, especially for a hotel charging 400 euros per night.
We reached out to the hotel via email during the night but received no assistance at the time. It wasn’t until checkout that we were offered compensation – 50 euros to cover parking costs. While this gesture was appreciated, it felt inadequate given the disruption to our stay.
The Verdict:
This hotel has the potential to deliver a fantastic experience, but it falls short due to poor soundproofing, inadequate customer service, and its inability to handle guest concerns effectively. At this price point, one would expect a much higher standard.
For those considering a stay, you might find better value and a more restful experience at a property like Van Der Valk.
The Good:
The location is excellent, and the facilities provided by the hotel are top-notch. Additionally, the breakfast was a standout highlight – delicious and well-prepared, easily one of the best parts of the stay.
The Not Good:
Despite these positive aspects, several issues detracted from our experience. The building's finishing, particularly at the stairs (top floor), is in need of attention; a simple lick of stain would go a long way in improving the overall ambiance.
More concerning, however, was the noise issue. For both nights of our stay, we were kept awake by extremely loud music lasting until 4 a.m. – not just ambient noise, but full-blown music (including a DJ performance that was completely singable). This was deeply frustrating and unacceptable, especially for a hotel charging 400 euros per night.
We reached out to the hotel via email during the night but received no assistance at the time. It wasn’t until checkout that we were offered compensation – 50 euros to cover parking costs. While this gesture was appreciated, it felt inadequate given the disruption to our stay.
The Verdict:
This hotel has the potential to deliver a fantastic experience, but it falls short due to poor soundproofing, inadequate customer service, and its inability to handle guest concerns effectively. At this price point, one would expect a much higher standard.
For those considering a stay, you might find better value and a more restful experience at a property like Van Der Valk.
Family traveller
Comment: 9 Oct 2024
Stayed in: Oct 2024
Wonderful stay but you can be unlucky.
In terms of location and atmosphere undisputedly a top thing. The room is also special and atmospheric. The beds are perfect but if fellow guests make sleeping, by screaming, screaming and throwing doors between 2 and 4 in the morning, impossible, that leaves a negative mark on the stay. With an unmanned night reception, nothing else remains to suffer your fate. Reaction from reception afterwards also did not go beyond "bad luck". Looking at the hefty prices, that is indeed a wry observation.
Comment: 28 Oct 2024
Stayed in: Oct 2024
Amazing service, perfect location for city break, availability of spa, quality of breakfast
Excellent location
Vrijthof 20, Maastricht, 6211 LD, Netherlands|1.16 km from Maastricht Centraal
10 things to dowithin 1.47 km
1.17 km
0.19 km
2.06 km
Transportationwithin 2.37 km
1.21 km
2.37 km
Airportwithin 9.21 km
9.21 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Please inform Maison Haas Hustinx & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Reception is open until 18:00. Please inform the property of your estimated time of arrival. If you arrive after 18:00, you will be given a code for the front door and self-parking information. Please inform the property in case of any changes in arrival time. Extra beds or baby cots are subject to availability. Reservation is required before the date of arrival. Guests can park their car in the hotel's private parking at their own risk. For reservations made after 18:00 for the same day, you are required to contact the property after completing the reservation. Each of the rooms at the property has a unique layout. If you have a preference for a specific room, please inform the property via the Special Requests Box when booking, or contact the property directly with the contact details provided in your booking confirmation. People can book spa access for 25EUR per person, this grants them access to the facilities for 2HRS each day of their stay.
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