Bilderberg Garden Hotel

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Fast facts
Check in from | 15:00 |
---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Bilderberg Garden Hotel

Bilderberg Garden Hotel
The Bilderberg Garden hotel is a 5-star hotel in a quiet area of Amsterdam, within 1,500 metres from Rijksmuseum, Van Gogh Museum and Stedelijk Museum. Vondelpark is a 10-minute walk.
Ratings and reviews
Traveller reviews
Comment: 23 Feb 2025
No complaints here , after ready negative complaints
The robes and slippers is given on request with no questions asked , the location is slightly out but once you get use to the buses and tram it's simple I would recommend you buy the passes befour hand .
Thank you bilderberg and staff for an amazing stay being helpful friendly you were all great i thought it was a great price breakfast is over priced for what you get but we got a full cooked breakfast out for alot less so again wasn't really a problem
Hotel response
Comment: 25 February
We would like to thank you for this review about your recent experience in our hotel.
We are thrilled that you found our hotel beautiful and our decor to your liking. It is our pleasure to hear that the cleanliness of your room was up to the mark and that you found the heating effective during your stay. We are also pleased that our beds provided you with a comfortable night's rest and that our staff's friendliness made a positive impression on you.
However, we regret to hear that the hairdryer did not meet your expectations. We understand the importance of such amenities and apologize for any inconvenience this may have caused. Additionally, we are sorry to hear that the coffee was not to your liking; we appreciate your honest feedback on this matter. While discussing breakfast, we take note of your thoughts on the pricing and are glad that you found a satisfactory alternative outside.
Finally, we are delighted that you appreciated the convenience of our location and the ease of navigating Amsterdam's public transport system. Our hotel's prime position near the Museumquarter and RAI, along with the efficient access to buses and trams, indeed provides an excellent base for exploring the city.
Met vriendelijke groet/ With Kind regards,
Bilderberg Garden Hotel
Riaan Smout
Front Office Agent

CH
Comment: 5 Mar 2025
Unexpectedly good
Breakfast was good as well.
The other restaurant (for lunch and dinner), which i didn't visit looked horrible. They do have an outside terrace (think justfor drinks), that looked nice, but it's street side and no views.
Hotel response
Comment: 10 March
Thank you for taking the time to share your review
We are pleased that you appreciated the unexpected upgrade, along with the comfort, cleanliness, and modern yet cozy decor of your room. It's always rewarding to hear that our guest rooms meet the high expectations we strive for. The quality and spaciousness of our accommodations, complemented by the serene views, are indeed aspects we are proud of.
However, we regret that our restaurant's ambiance did not appeal to your aesthetic preferences. While we are glad you found our terrace inviting, we acknowledge that the view may not be as picturesque as some of our guests might wish for. We are continually working on enhancing our guest experiences, and your comments are invaluable in that process.
Nonetheless, we are delighted that the value you found in our room pricing and the quality of our breakfast offered you a satisfactory experience. Our location in the Oud Zuid area, close to the Museumquarter and business districts, is ideal for both leisure and business travelers, and we hope you had the opportunity to explore the vibrant cityscape of Amsterdam.
We hope we will have the opportunity to see you again in the future.
Best regards,
with warm regards,
Tariq
Front Office Manager
Comment: 1 Mar 2025
Lovely stay in Amsterdam
Hotel response
Comment: 5 March
We would like to thank you for this review about your recent experience in our hotel.
We are delighted that you found our hotel beautiful and our rooms spacious. It is great that our team's friendliness contributed positively to your stay.
However, we apologize for any inconvenience caused by the hair dryer not meeting your expectations. We appreciate your suggestion and take note of it to ensure we provide amenities that enhance our guests' experiences.
Nonetheless, we are pleased that you appreciated the serenity of our hotel, ensuring a peaceful night's sleep. We hope you also enjoyed our prime location in the Oud Zuid area, close to the Museumquarter, WTC, and the Zuidas business district, making it convenient for both business and leisure trips.
The entire team really hope we can welcome you back on a future occasion.
Kindest regards,
With kind regards,
Riaan
Team Garden Hotel Amsterdam
Comment: 23 Feb 2025
Stayed in: Feb 2025
Comment: 16 Jan 2025
Stayed in: Nov 2024
Disappointing Stay at a Supposed 5-Star Hotel
First and foremost, the staff at the reception were incredibly rude and unhelpful. I had emailed the hotel about two weeks prior to my visit regarding an early check-in request, but I never received a response. Upon arrival, I was informed that check-in is strictly at 3 PM. However, my room wasn’t ready until after 4:30 PM, which was highly inconvenient and frustrating after a long journey.
The room itself was subpar. There was no heating, and the central air conditioning was completely ineffective, leaving the room cold and uncomfortable. To add to the discomfort, the hotel lacked basic amenities like an iron, slippers, or proper room service after 9 PM. These are essential services one would expect from a 5-star hotel, but unfortunately, they were absent.
Overall, my stay at this hotel was disappointing, and the lack of professionalism, basic amenities, and poor service made it an unpleasant experience. I would strongly recommend avoiding this hotel, as it fails to deliver on its promises and is far from the luxury experience it claims to provide.
Hotel response
Comment: 24 January
Thank you for taking the time to share your experience, we truly appreciate the feedback.
We regret to hear that your stay at the Bilderberg Garden Hotel did not meet the high standards we strive to uphold. Our guests' comfort and satisfaction are paramount, and it is clear that we fell short in your case.
We understand the importance of a welcoming reception, and we are sorry to hear that our staff did not deliver the level of service you expected. Regarding the delay in your room's availability, we aim to have all rooms ready by the designated check-in time, and we apologize for any inconvenience caused by the wait you experienced.
Furthermore, we are concerned about your comments on the room temperature. Our hotel is equipped with a two-pipe system for air conditioning and heating to ensure a comfortable environment regardless of the season. We also provide portable heaters and fans upon request at reception, and we apologize if this was not communicated effectively during your stay.
We apologize for the oversight in providing the expected amenities such as an iron, slippers, and room service after 9 PM. Our hotel prides itself on offering deluxe accommodations with luxury amenities and 24-hour front desk service to address our guests' needs. It is disappointing to learn we did not live up to this promise during your visit.
The comfort of our guests is of the utmost importance to us and we again apologize and hope that you will allow us the opportunity of providing you with a more enjoyable stay in future.
With warm regards,
Tariq
Front Office Manager
Very good location
Dijsselhofplantsoen 7, Zuid, Amsterdam, 1077 BJ, Netherlands|2.27 km from Wise Guys
10 things to dowithin 0.83 km
Transportationwithin 2.26 km
Airportwithin 8.66 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
2 years old and under
Children can use extra beds for free.
Pets are not allowed.
Breakfast available.
Breakfast menu
Buffet.
Breakfast options
Continental breakfast.
Breakfast price
$57 (≈EUR 30.1)/person
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. From 28 July up to and including the 19th of August the restaurant is closed for lunch and dinner. Please note that the fitness facilities are situated on the other side of the street, 50 metres away. The surcharge for these facilities is EUR 17 per day. A credit card guarantee is required upon arrival for incidentals. In case you do not have a credit card a refundable deposit of 50 EUR cash per night is required upon arrival for incidentals. The Kersentuin restaurant is open for lunch from Monday to Friday. Dinner is served from Monday to Saturday. Lunch: 12:00 – 14:00 hours Monday – Friday (closed on Saturday and Sunday and some public holidays) Dinner: 18:00 – 22:00 hours Monday – Saturday (closed on Sunday and some public holidays) Please note that if guests want to book breakfast after booking their reservation, breakfast will cost EUR 27.50 per person per day. Please note that free public parking is available on Sundays and holidays.
Cash