Hotel Indigo Tel Aviv - Diamond District by IHG
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 11:00 |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Hotel Indigo Tel Aviv - Diamond District by IHG
Hotel Indigo Tel Aviv - Diamond District by IHG
Set in Tel Aviv’s Diamond Exchange District and offering a panoramic rooftop pool and bar, the Hotel Indigo Tel Aviv - Diamond District is an upscale boutique hotel brand by InterContinental Hotels Group.
Ratings and reviews
Cleanliness4.7
Location3.9
Service4.3
Rooms4.3
Value4.0
Sleep quality4.4
Traveller reviews
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Mentioned by travellers
Couple
Comment: 7 Oct 2024
Stayed in: Oct 2024
Incredible
Amazing service and the pool has an awesome view,
Also the breakfast is a really good value for money.
I’d really recommend this hotel to anyone wanting to visit Tel Aviv without going bankrupt while being 5 minutes away from the city centre using the light rail.
Thanks again to the amazing staff ❤️
Also the breakfast is a really good value for money.
I’d really recommend this hotel to anyone wanting to visit Tel Aviv without going bankrupt while being 5 minutes away from the city centre using the light rail.
Thanks again to the amazing staff ❤️
Couple
Comment: 29 Dec 2023
Stayed in: Dec 2023
Used to be nice, but EVERYTHING went downhill.
We arrived for a quick 1-night stay.
Despite the 3PM check-in time, our room was not ready until 5PM.
There was no effort from the receptionist to try and accommodate us in a different room.
So, we had no option but to wait in the lobby until we were finally allocated room 409, which is supposed to be an "upgraded" Deluxe room.
The room was tiny.
It featured a "view" to a wall, a connecting door, a queen bed with blood-stained sheets (see photo), a small TV, a safe, Nespresso machine, an empty mini bar, a table and chair.
The shower was poorly lit with a toilet, a sink and a leaking shower with a strong water pressure (no bath tub).
The bathroom amenities included some generic shampoo and shower gel.
The hotel's only restaurant was closed, as was the rooftop bar, so there was no possibility to get a drink or bite to eat in the evening.
This was our 3rd or 4th stay at the hotel and it had certainly lost its initial charm, nor can it be considered a 5-star hotel, as it's a 3-star one, at best.
Bottom line - what used to be a nice quirky hotel deteriorated into its current mess with an aging hardware and an indifferent staff to match.
Despite the 3PM check-in time, our room was not ready until 5PM.
There was no effort from the receptionist to try and accommodate us in a different room.
So, we had no option but to wait in the lobby until we were finally allocated room 409, which is supposed to be an "upgraded" Deluxe room.
The room was tiny.
It featured a "view" to a wall, a connecting door, a queen bed with blood-stained sheets (see photo), a small TV, a safe, Nespresso machine, an empty mini bar, a table and chair.
The shower was poorly lit with a toilet, a sink and a leaking shower with a strong water pressure (no bath tub).
The bathroom amenities included some generic shampoo and shower gel.
The hotel's only restaurant was closed, as was the rooftop bar, so there was no possibility to get a drink or bite to eat in the evening.
This was our 3rd or 4th stay at the hotel and it had certainly lost its initial charm, nor can it be considered a 5-star hotel, as it's a 3-star one, at best.
Bottom line - what used to be a nice quirky hotel deteriorated into its current mess with an aging hardware and an indifferent staff to match.
Hotel response
Comment: 13 January
Hi TheShis,
Thank you for staying at our Hotel Indigo Tel Aviv - Diamond District. We appreciate you for choosing IHG Hotels and Resorts as your travel buddy.
We offer a warm and engaging service that ensures there is always something new for guests to discover. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management team to process the necessary upgrade we need.
Thank you for your feedback and for choosing us for your lodging needs.
Best regards,
Dominador R.
Case Manager
IHG Hotels & Resorts Service
Thank you for staying at our Hotel Indigo Tel Aviv - Diamond District. We appreciate you for choosing IHG Hotels and Resorts as your travel buddy.
We offer a warm and engaging service that ensures there is always something new for guests to discover. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management team to process the necessary upgrade we need.
Thank you for your feedback and for choosing us for your lodging needs.
Best regards,
Dominador R.
Case Manager
IHG Hotels & Resorts Service
Couple
Comment: 16 Dec 2023
Stayed in: Dec 2023
A great find
We will definitely stay here again. The staff are extremely friendly and helpful. We had a deluxe room which was lovely - spacious and clean; very comfortable bed; good coffee machine in the room. This is our new go-to when visiting.
Thank you everyone
Thank you everyone
Business traveller
Comment: 10 Nov 2023
Stayed in: Oct 2023
Always excellent
A small boutique hotel with an intimate and very pleasant atmosphere
Although the rooms are small, they are very nicely decorated and very modern, and the bathrooms are very beautiful.
Special mention from the staff, Sheldon and Michael who always do everything to make you feel at home, and take care of every request.
Although the rooms are small, they are very nicely decorated and very modern, and the bathrooms are very beautiful.
Special mention from the staff, Sheldon and Michael who always do everything to make you feel at home, and take care of every request.
Business traveller
Comment: 12 Oct 2023
Stayed in: Oct 2023
Small but perfectly proportioned
I stayed at the hotel at the beginning of the month and found all the staff to be helpful and accommodating.
The rooms are small but for a single person traveling for business, all you need.
The room was clean and the AC was a godsend.
I'd be happy to stay again
The rooms are small but for a single person traveling for business, all you need.
The room was clean and the AC was a godsend.
I'd be happy to stay again
Location
Aholiav Street No. 5 - Ramat Gan, Tel Aviv, 61999, Israel|2.89 km from White City
10 things to dowithin 2.99 km
2.90 km
0.56 km
1.83 km
Transportationwithin 4.10 km
0.60 km
0.81 km
1.80 km
Airportwithin 12.00 km
12.00 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Please inform Hotel Indigo Tel Aviv - Diamond District by IHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Roof Top Pool is closed from Sat 01 Nov 2025 until Tue 31 Mar 2026 בריכת שחייה #2 is closed from Sat 01 Nov 2025 until Tue 31 Mar 2026 A damage deposit of ILS 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price. Guests under the age of 21 years cannot be accommodated at the property. Daily shuttle services to the beach & Sarona Market are available based on demand. Registration at the reception is required in advance. On Shabbats and Jewish holidays, you can check in one hour after the Shabbat/holiday ends. When booking more than 5 rooms, different policies will apply. During each check-in process a credit card will be taken for security deposit of 300 ILS per night per room.
Hotel Indigo Tel Aviv - Diamond District by IHG: FAQs
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