Dreams Curacao Resort, Spa & Casino - All Inclusive
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Dreams Curacao Resort, Spa & Casino - All Inclusive
Dreams Curacao Resort, Spa & Casino - All Inclusive
Facing the beachfront, Dreams Curacao Resort, Spa & Casino offers 5-star accommodation in Willemstad and features a garden, private beach area and terrace.
Ratings and reviews
Cleanliness3.6
Location4.1
Service3.1
Rooms3.4
Value3.0
Sleep quality3.7
Traveller reviews
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Mentioned by travellers
Other
Comment: 9 Apr 2025
Morning bliss, sound of ocean waves, and private sunset views - life can’t get better than this!
We loved the private bungalow pods. Morning coffee served on our patio, and witnessing the most amazing sunsets from our bungalow patio were the high-light of our trip. Feet from the private beach where we could snorkel, great food and great staff! We will be back!
Hotel response
Comment: 11 April
Dear 18gingerj,
Thank you so much for your wonderful review of your stay at Dreams Curacao Resort, Spa & Casino! We're thrilled to hear you had such a fantastic experience in the private bungalow . It sounds like the morning coffee and sunset views were truly special. We're also delighted you enjoyed the private beach, snorkeling, great food, and great team members.
We look forward to welcoming you back!
Kind regards,
Nathan Morishaw
Social Media Coordinator
Thank you so much for your wonderful review of your stay at Dreams Curacao Resort, Spa & Casino! We're thrilled to hear you had such a fantastic experience in the private bungalow . It sounds like the morning coffee and sunset views were truly special. We're also delighted you enjoyed the private beach, snorkeling, great food, and great team members.
We look forward to welcoming you back!
Kind regards,
Nathan Morishaw
Social Media Coordinator
Other
Comment: 10 Apr 2025
I wouldn't stay here again but it is a pretty view and management is great as well
I wouldn't stay here again. The beds were hard, rooms needed updating, and the food was subpar to say the least. We had multiple maintenance issues with our room while staying at the property (including not even being able to access our room at times).
The positives--the pool was beautiful and the daily/nightly entertainment team did an excellent job. We did a TON of tours and excursions and only were actually at the resort for one full day (most tours were 1/2 day to full day)....so for the amount of time we were there it was pretty and it was decent. We were there w/our kids who enjoyed the pool basketball, beach volleyball, and nightly shows. They had a blast.
Was it 4 or 5 star? Hardly. It needs a LOT of renovations and food/beverage overall to be what it could be.....COULD it be amazing? Absolutely.....but the Hyatt Hotels Corp needs to invest a good bit of time and money there to bring it up to par. I WILL say that when we did have issues, the manager, Milagros Suart, was absolutely amazing and a pleasure to work with. She went above and beyond to try and compensate for the shortcomings of the resort and other staff. But one person can only do so much...…..I hope that the Hyatt Corp realizes what a jewel she is and that she deserves all the recognition for going above and beyond for the guests. It is ONLY because of her that our trip was still fantastic, even given the issues at the property.
The positives--the pool was beautiful and the daily/nightly entertainment team did an excellent job. We did a TON of tours and excursions and only were actually at the resort for one full day (most tours were 1/2 day to full day)....so for the amount of time we were there it was pretty and it was decent. We were there w/our kids who enjoyed the pool basketball, beach volleyball, and nightly shows. They had a blast.
Was it 4 or 5 star? Hardly. It needs a LOT of renovations and food/beverage overall to be what it could be.....COULD it be amazing? Absolutely.....but the Hyatt Hotels Corp needs to invest a good bit of time and money there to bring it up to par. I WILL say that when we did have issues, the manager, Milagros Suart, was absolutely amazing and a pleasure to work with. She went above and beyond to try and compensate for the shortcomings of the resort and other staff. But one person can only do so much...…..I hope that the Hyatt Corp realizes what a jewel she is and that she deserves all the recognition for going above and beyond for the guests. It is ONLY because of her that our trip was still fantastic, even given the issues at the property.
Hotel response
Comment: 11 April
Dear RHPowell,
Thank you for sharing your honest feedback about your stay at Dreams Curacao Resort, Spa & Casino. We appreciate you providing both the aspects of your experience.
We're glad to hear that you found the pool beautiful, enjoyed the daily/nightly entertainment, and that your kids had a blast with the activities. We especially appreciate your recognition of Milagros Suart and her exceptional efforts to assist you.
We would like to offer our sincerest apologies for the areas where we did not meet your expectations. We never like to hear that our valued guests have been disappointed in their stay
We value your feedback and will use it constructively to address the areas you mentioned and strive to improve the overall guest experience.
Kind regards,
Nathan Morishaw
Social Media Coordinator
Thank you for sharing your honest feedback about your stay at Dreams Curacao Resort, Spa & Casino. We appreciate you providing both the aspects of your experience.
We're glad to hear that you found the pool beautiful, enjoyed the daily/nightly entertainment, and that your kids had a blast with the activities. We especially appreciate your recognition of Milagros Suart and her exceptional efforts to assist you.
We would like to offer our sincerest apologies for the areas where we did not meet your expectations. We never like to hear that our valued guests have been disappointed in their stay
We value your feedback and will use it constructively to address the areas you mentioned and strive to improve the overall guest experience.
Kind regards,
Nathan Morishaw
Social Media Coordinator
Other
Comment: 11 Apr 2025
Solo trip for relaxation
If your looking for cheap and comfortable, go here. The food is terrible because it's under cooked or over cooked, the world cafe is same food every breakfast and lunch and not many options, dinner options are not available in a timely manner, not many interesting activities or entertainment, no disco but a casino, no hot water in shower in many rooms, the beach is just enough, the pool area is confusing and many can't find the jacuzzi but I did. I talked to many vacationers and we all feel the same. Lucky for them they had a car to go eat and party else where. I was able to relax and chill. Even with the birds poop on me.
Other
Comment: 9 Apr 2025
Save your money
I'm not sure where to start. One of the worst hotel stays I've had in a while. Some highlights: poor service, food quality/selection, minimal amenities offered to non preferred status guests, inattentive leadership and management. Would never ever travel here again, even if offered a free stay.
Hotel response
Comment: 11 April
Dear Excursion10626571660,
Thank you for sharing your feedback on your recent stay at Dreams Curacao Resort, Spa & Casino. I am very sorry to hear that your experience did not meet your expectations.
I understand your concerns, value your feedback and will use it constructively to address these areas and improve the valued guest
experience.
If you wish to discuss your stay further, please message me on nathan.morishaw@dreamsresorts.com.
Kind regards,
Nathan Morishaw
Social Media Coordinator
Thank you for sharing your feedback on your recent stay at Dreams Curacao Resort, Spa & Casino. I am very sorry to hear that your experience did not meet your expectations.
I understand your concerns, value your feedback and will use it constructively to address these areas and improve the valued guest
experience.
If you wish to discuss your stay further, please message me on nathan.morishaw@dreamsresorts.com.
Kind regards,
Nathan Morishaw
Social Media Coordinator
Group traveller
Comment: 8 Apr 2025
Dreams is a NIGHTMARE!
Do yourself a favor and do NOT waste your money here! It was horrible from beginning to end, no exaggeration!
First, the hotel neglected to book our complimentary transport with Amstar, so we had to pay out of pocket in order to get to the hotel. I was supposed to be reimbursed, never was. Secondly, our accommodations were NOTHING like we expected and described online. We booked a JR suite with preferred service and it was small, HOT and outdated. Extremely outdated. The entire resort needs upgrading or just throw the whole resort away!
We wound up downgrading to change our room so we could at least sleep in air conditioning, but that also fell through the first night. No offer of any kind of compensation from management, and yes I did ask! So we received a smaller, but cooler and cleaner room, with the ORIGINAL view we booked because the first room barely saw the sea and it was also my birthday and I am a UVC member, never received a sash on my door or any of the amenities I was promised.
The food was horrible, especially the buffet....which was falling apart the day we arrived by the way. The service (with the exception of the Preferred Staff, especially Shelly) was rude, nonchalant, rude, dismissive, did I mention rude??!!
Thank goodness we spent most of our time off the resort and it was a shorter trip than I usually plan. I could not wait to get out of that place! I would never, ever again. Zoetry was originally my first option, but I was told Dreams has a more younger and exciting crowd. Lies! I felt like I was in the projects in the ghetto at this hotel. My friends were not impressed either. I wish there was a way to get a partial refund for my pain and suffering!
First, the hotel neglected to book our complimentary transport with Amstar, so we had to pay out of pocket in order to get to the hotel. I was supposed to be reimbursed, never was. Secondly, our accommodations were NOTHING like we expected and described online. We booked a JR suite with preferred service and it was small, HOT and outdated. Extremely outdated. The entire resort needs upgrading or just throw the whole resort away!
We wound up downgrading to change our room so we could at least sleep in air conditioning, but that also fell through the first night. No offer of any kind of compensation from management, and yes I did ask! So we received a smaller, but cooler and cleaner room, with the ORIGINAL view we booked because the first room barely saw the sea and it was also my birthday and I am a UVC member, never received a sash on my door or any of the amenities I was promised.
The food was horrible, especially the buffet....which was falling apart the day we arrived by the way. The service (with the exception of the Preferred Staff, especially Shelly) was rude, nonchalant, rude, dismissive, did I mention rude??!!
Thank goodness we spent most of our time off the resort and it was a shorter trip than I usually plan. I could not wait to get out of that place! I would never, ever again. Zoetry was originally my first option, but I was told Dreams has a more younger and exciting crowd. Lies! I felt like I was in the projects in the ghetto at this hotel. My friends were not impressed either. I wish there was a way to get a partial refund for my pain and suffering!
Hotel response
Comment: 11 April
Dear BrooklynChef23,
Thank you for sharing your extensive and critical feedback on your recent stay at Dreams Curacao Resort, Spa & Casino. We are sorry to hear about the inconveniences you had.
We would like to offer our sincerest apologies for the areas where we did not meet your expectations. We never like to hear that our valued guests have been disappointed in their stay
We understand your desire for a partial refund and would appreciate the opportunity to discuss your experience further and gather more details that could help us in our improvement efforts. Please feel free to contact us directly at nathan.morishaw@dreamsresorts.com to speak with us.
Kind regards,
Nathan Morishaw
Social Media Coordinator
Thank you for sharing your extensive and critical feedback on your recent stay at Dreams Curacao Resort, Spa & Casino. We are sorry to hear about the inconveniences you had.
We would like to offer our sincerest apologies for the areas where we did not meet your expectations. We never like to hear that our valued guests have been disappointed in their stay
We understand your desire for a partial refund and would appreciate the opportunity to discuss your experience further and gather more details that could help us in our improvement efforts. Please feel free to contact us directly at nathan.morishaw@dreamsresorts.com to speak with us.
Kind regards,
Nathan Morishaw
Social Media Coordinator
Very good location
John F. Kennedy Boulevard, Willemstad, 2133, |1.77 km from Birgen di Coromoto
10 things to dowithin 1.45 km
1.77 km
1.47 km
1.79 km
Transportationwithin 3.68 km
3.68 km
Airportwithin 7.58 km
7.58 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets allowed
Breakfast available
Breakfast options
American breakfast
Breakfast price
Please contact hotel for price information
This hotel accepts the following payment methods:
Cash
Dreams Curacao Resort, Spa & Casino - All Inclusive: FAQs
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