Best Western Plus Burnaby Hotel

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Fast facts

Check in from
16:00
Check out by
11:00
Breakfast
Breakfast available.
Pets
Pets allowed with extra charge.
Children
Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Restaurant

More about Best Western Plus Burnaby Hotel

Best Western Plus Burnaby Hotel

This Burnaby hotel is just a 10-minute walk from the Royal Oak Skytrain. Free WiFi is available throughout the hotel and a hot breakfast is served daily.

Ratings and reviews

Cleanliness
4.5
Location
4.5
Service
4.5
Rooms
4.0
Value
4.0
Sleep quality
4.0

Traveller reviews

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Mentioned by travellers
Couple

Comment: 6 Oct 2024

Stayed in: Aug 2024

Solid Motel style hotel.

Hotels in Vancouver in September? Outrageously expensive! I was able to book the Best Western Plus Burnaby Hotel a little cheaper thanks to my membership of Best Western, but just under 200 euros per night for a double room is definitely not a bargain. The facility itself is in classic Motel style – it makes you feel a bit like you’re in a road movie, but without the adventures.
Location and surroundings:
From the Royal Oak Skytrain station you can walk there in about 12 minutes – enough time to wonder why you paid so much for the room again. Right around the corner, there is a 7-Eleven, after all, in case the hunger needs to be satisfied quickly. Several Asian restaurants are waiting across the street from the hotel – they’re simple, but that can be charming. A real supermarket? Misrepresentation.
Rooms:
The rooms are pleasingly spacious, just like the beds. The sink is located outside the bathroom – convenient if you want to brush and shower in parallel in the morning. The shower itself? Well, a little more water pressure would have been good for her, and she was getting rather leisurely warm. But hey, this seems like a classic in North America! The refrigerator in the room, on the other hand, was highly motivated – so motivated that it made loud operating noises all night.
Service:
The check-in was pleasantly uncomplicated and fast – just as you would wish. The staff was friendly and helpful, so no complaints here.
Gastronomy:
Breakfast exceeded my expectations! There were a few hot dishes every morning, such as bacon or sausages, which took turns, plus cereal, fruit and co. Especially exciting: a waffle iron and a pancake machine – the dream of every breakfast lover! Definitely more than solid for a two- to three-star hotel. Breakfast was served in the hotel's Chinese restaurant.
Fitness and pool area:
The gym is small and the range of equipment is limited – but who needs training on holiday? The small outdoor pool was available, but the cool September weather has put a dent in his mind. At these temperatures it could be considered more of a decoration.
Family traveller

Comment: 5 Mar 2025

This is a MOTEL, not a hotel!

Beware, this is a MOTEL, not a hotel as advertised. Cancellation is 24 hours before, so if you arrive to find it is a MOTEL (ie not suitable for members of a children’s sports team to room without a parent for a travel tournament), they will charge you a 100% cancellation fee. They will tell you that they have security on staff overnight and therefore you have no need to worry, as the manager states that “they haven’t had any issues overnight since he’s been there”. If you escalate to management, they will tell you it is clear in both the description and hotel photos online (which it is not- different booking sites have different pictures and descriptions), and they will not budge “just because you don’t like the layout of our hotel”. They will also charge you a no show fee before check-in time if you tell them you intend to dispute it.
I have been a loyal customer of BW for years, and I will never, ever book at one of their hotels again. So disappointing, as I’ve never had anything but positive things to say about our stays as various BW HOTELS (not motels) before.
Couple

Comment: 17 Feb 2025

Affordable overnight stop before cruising

This hotel was easy to find, clean, had an outdoor pool and onsite laundry. The attached Chinese restaurant entrance was difficult to find for dinner and very traditional, not what we were used to.
Breakfast was included and very good.
The hotel staff were friendly and there were many guests who were staying there that were cruising the following day as we were.
Family traveller

Comment: 26 Dec 2024

Stayed in: Dec 2024

An ideal WBP: home away from home!

The people at the reception are welcoming, flexible and understanding.
You can ask them without any problem what we are missing: for example, an electric kettle, plate and cutlery, as well as tea without caffeine.
The housekeepers are also welcoming, flexible with their hours and the rooms smell clean and are clean.
I use the restaurant for breakfast only. It is nice to hear the waiters greet you with gratitude: "you are back" with a big smile!
All in all, I recommend this BWP to any traveler who would like to rest in peace in a clean place, and an atmosphere of peace and respect!

Comment: 10 Dec 2024

Stayed in: Dec 2024

We loved our stay here the staff was all wonderful and accommodating to all the swifties bombarding Canada. But they made our stay so enjoyable our room was wonderfully cleaned everytime we came back. I would definitely stay here again.

Excellent location

4.5

5411 Kingsway, Burnaby, V5H 2G1, Canada|0.20 km from Michael J Fox Theatre

Check in and check out

Check in from:

16:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for an additional charge of CAD 20.0.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast price

Please contact hotel for price information.

Breakfast options

American breakfast, Continental breakfast.

Breakfast menu

Buffet.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of CAD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Group Policies may apply to reservations of 10 or more rooms. Please note the property does not offer bus or RV parking. The property does not accept third party credit card. The name on the credit card used for the booking should correspond to the guest staying at the property. The credit card that is to be charged must be present at check in.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logo

Best Western Plus Burnaby Hotel: FAQs

Yes, Best Western Plus Burnaby Hotel does have a restaurant.
At Best Western Plus Burnaby Hotel you can check in from 16:00, and you'll need to check out before 11:00.
Yes, there is parking available at Best Western Plus Burnaby Hotel.
Best Western Plus Burnaby Hotel is 2.9 km away from Burnaby city centre.
Best Western Plus Burnaby Hotel is in Burnaby, Canada and is 2.9 km away from Burnaby city centre.